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AccuPredix Help Centre

AccuPredix is a multi-tenant demand forecasting platform. Upload sales history, run walk-forward forecasts with calibrated quantile bands, reconcile product hierarchies, and manage workspaces from a modern web app.

This site is the published copy of the docs/ folder in the AccuPredix repository. When GitHub Pages is enabled, it is also served at docs.accupredix.com.

Start here

I want to… Read
Set up my org and run my first forecast Getting started
Upload CSV or connect an ERP Upload data
Understand WAPE, P10/P50/P90, accuracy score Understanding forecasts
Compare runs, scenarios, overrides Workspaces & scenarios
Export PDF/Excel and scheduled reports Reports & exports
Manage multiple client orgs (Agency) Agency guide
Fix common issues FAQ & troubleshooting
Use the REST API API overview
Connect Shopify, QuickBooks, or Xero Integrations
Review security and privacy Security
Look up terms (WAPE, series, tenant) Glossary
Compare plans and features Feature catalog
Enterprise compliance / GDPR Compliance pack
See what shipped recently Release notes
What's coming next Roadmap
How forecasting works Methodology

Plans at a glance

Tier Price (list) Best for
Freemium €0 Evaluation — 1 workspace, 5 runs/month
Starter €99/mo Small teams — exports, push alerts
Growth €499/mo API, connectors, scenarios, drift detection
Agency €999+/mo Multi-client portfolios, SSO, white-label

See Billing & usage for limits and upgrade paths.

In the app

Signed-in users can open Help (top bar) or visit /docs for a quick summary. Use this site for full guides.

Support

  • In-app: Support from the sidebar (/support)
  • Security issues: Vulnerability disclosure
  • Status: system status page in the app (/status)