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User guide

Day-to-day product guides for forecasters, planners, and org admins.

Core workflows

Topic Guide
Product positioning & personas Product overview
Portfolio dashboard Dashboard
Workspaces, scenarios, overrides Workspaces & scenarios
Exports and scheduled reports Reports & exports
Forecast metrics & models Understanding forecasts
Email, Slack, push alerts Notifications
Plans, limits, API usage Billing & usage
Multi-client portfolios Agency & multi-client
Common issues FAQ & troubleshooting

Other app areas

  • Members — invite users, assign roles (owner / admin / analyst / viewer)
  • API keys — create keys for REST automation (Growth+)
  • Settings — org name, industry, Slack webhooks, retention, locale
  • Profile — language, view mode (simple/technical), sessions

See Workspaces & scenarios for upload, compare, and workflow detail.

Roles

Role Typical access
Viewer Dashboard, workspaces (read), notifications (own)
Analyst Run forecasts, upload data, overrides
Admin Members, billing, usage, API keys, settings
Owner Same as admin plus org deletion

View modes

Toggle Simple vs Technical from the top bar or Profile:

  • Simple — accuracy score (0–100), plain-language labels
  • Technical — WAPE, bias, raw portfolio metrics

Both modes show the same underlying data.